Rebecca Louise Permanent Makeup - Cancellation Policy

We operate on a 48hr cancellation policy. Due to the nature of appointments and time required we are unable to fill appointments at short notice. Full treatment charges will apply to appointments cancelled within 48hrs of the day of your appointment. Rebooking will only be done once cancellation charges are paid. All Deposits are non refundable - they are transferable to another date if more than 72 hrs notice is provided. 

6 Week Top Up - Your 6 week top up appointment is included in the initial costs, however failure to attend your 6 week follow up appointment will occur additional charges at colour boost rates. It is the client’s responsibility to contact Rebecca Louise PMU at 4 weeks to book your follow up appointment. Failure to do so will occur colour boost charges. When cancelling or rearranging your 6 week follow up appointment the 48hr cancellation policy applies and any additional appointments will be chargeable.

*Clients respond differently to permanent makeup, the healing process can alter from client to client. The top up appointment is essential for completing the treatment but this is a free part of your treatment unless missed or cancelled within 48hrs as stated above.  Rebecca Louise PMU will add additional appointments at their discretion where required for clients that fail to retain pigment however due to aftercare being an important part of the healing Rebecca Louise PMU can not be responsible for this and no refunds will be offered upon completing the first stage of the treatment (appointment 1).

We believe that every client deserves exceptional customer service, which is why we go above and beyond to ensure that you feel comfortable and confident throughout your experience with us. Our friendly and knowledgeable team is always here to answer your questions and address your concerns.